Privacy policy

1. Objective

CONSERTEK respects the privacy of its users and is committed to protecting the personal information of everyone.

This policy outlines CONSERTEK's measures to protect the personal information collected from users who visit or use our website. It's worth noting that this policy does not apply to third-party ads or links leading to other websites. In compliance with Law 25 on personal information protection, this policy has been put in place.

2. Responsibilities

CONSERTEK LM Group: It is the duty of the company's management to ensure appropriate measures are taken to protect personal information, to inform employees about policies and procedures related to personal information protection, and to ensure compliance with personal information protection responsibilities.

Website User: It is the user’s responsibility to read this policy and inform the person responsible for the protection of personal information if they wish to withdraw their consent.

3. Definition

Personal Information: Any information (textual, visual, or auditory) relating to an identified or identifiable natural person.

The following information is not considered personal information: professional information such as name, title or functions, professional address, professional phone and fax numbers, or professional email address.

4. Applications

4.1 Consent

By submitting your personal information to GROUPE CONSERTEK LM, as well as its service providers, you agree that we may collect, use, and disclose this information in accordance with our privacy policy and within the limits permitted by law. You have the option to refuse the use or disclosure of your personal information or to withdraw your consent at any time by contacting our personal information protection officer, whose contact information is provided in Section 1 below. Please note that if you refuse or withdraw your consent, it may affect our ability to provide you with services or information that may be useful to you.

Before using the website or creating a user account, please familiarize yourself with this privacy policy. If you do not agree with this policy, please refrain from using the website and creating a user account. This privacy policy governs the use of the website and applies to the personal information you submit. By submitting personal information on the website, you agree to be bound by the terms of this privacy policy.

If you provide CONSERTEK with another person's personal information, you declare that you have obtained all necessary consents from that individual to authorize us to collect, use, and disclose such personal information in accordance with this privacy policy.

4.2 Collection of Personal Information

The use of our website does not encourage the collection of personal information; we invite users to use the website for professional purposes and to provide us with their professional contact details only.

We will only collect personal information that is necessary and relevant for specific and legitimate business purposes. This information will not be used subsequently in a manner that is incompatible with these purposes. We will limit the collection of personal information to what is strictly necessary to achieve the identified purposes.

Objectives Type of Personal Information
Providing access to our website
  • Technical personal information, such as IP address
Providing access to our online recruitment service and offering job opportunities
  • Personal identity information
  • Personal contact information
  • Personal career profile information

We may collect, use, store, and transfer the following categories of personal information:

We do not collect any sensitive personal information about you, such as information about your race, ethnic origin, religious or philosophical beliefs, sexual life, sexual orientation, political opinions, union membership, health, genetics, biometrics, criminal convictions, or criminal offenses.

We use different methods to collect your personal information, including the following:

a) Direct Interactions

When you contact us, you have the option to provide your personal information in the following situations:

(i) When you create a user account for our online recruitment services and when you update this user account.

(ii) When you use the contact form on our website to get in touch with us.

(iii) When you voluntarily provide your personal information during any other communication with us, regardless of the means used and the reason.

To use the online recruitment service on our website, it may be necessary to create a user account by providing your email address and creating a specific password for the online recruitment service. Please note that it is strictly prohibited to impersonate someone else when submitting personal information on our website. A user account must be created with real name and other required information.

b) Technologies or Automated Interactions

When you interact with our website, we will automatically collect technical personal information and internet activity information about your equipment. We collect this information using cookies, pixels, server logs, and other similar technologies.

4.3 Disclosure of Personal Information

Except as indicated below, CONSERTEK does not disclose or sell your personal information to third parties.

We may disclose your personal information in the following circumstances:

We require all third parties to respect the security of your personal information and treat it in accordance with the law.

4.4 Retention of Personal Information

Personal information will be retained for as long as necessary to achieve the purposes for which it was collected and to comply with any applicable legal obligations. The retention period for personal information may vary depending on its nature and may extend beyond the end of the relationship between an individual and CONSERTEK.

Once the collected personal information is no longer needed for CONSERTEK, we will implement appropriate procedures to securely destroy, delete, or erase it with evidence of elimination, in accordance with the law. In some cases, we may also convert personal information into anonymized information, so it can no longer be associated with you. This anonymized information may then be used for research or statistical purposes without limitation and without further notice.

4.5 Protection of Personal Information

To preserve the confidentiality of your personal information and protect it against unauthorized access, loss, or disclosure, we implement administrative and technological security measures appropriate to the sensitivity of this information. When personal information is transmitted to a third party for processing, we require that party to commit to implementing adequate security measures to protect such information and to use it exclusively for providing services on our behalf.

We use secure data networks and apply password protection systems to ensure the security of your personal information.

4.5 International Transfers

When you provide us with personal information, you acknowledge and agree that this information may be transferred to other jurisdictions for processing and storage. This may include servers located in different regions of Canada and the United States, where privacy laws may be less stringent than those in your own jurisdiction. In those jurisdictions, law enforcement authorities, national security, and courts may also have access to your personal information. Please note that if you reside in Quebec, this may also include other Canadian provinces or territories outside of Quebec.

We are committed to complying with our legal and regulatory obligations regarding the protection of personal information during these transfers. If you have any questions about our policies and practices regarding the storage and processing of personal information in other jurisdictions, please contact our personal information protection officer, whose contact information is provided at the end of this policy.

User Rights

Right of Access

Access to personal information will be limited to informed and trained employees who need it to perform their professional duties, and it will be strictly controlled.

Individuals have the right to access their personal information held by CONSERTEK and to request information about the collection, use, and disclosure of such information.

Upon receiving a written request from you, we will provide you with a copy of your personal information, although in certain limited circumstances, we may not be able to provide you with all relevant personal information, for example, when such personal information also concerns another individual. In such cases, we will inform you, upon request, of the reasons for this refusal. We will endeavor to process all requests for access to personal information in a timely manner.

Right of Rectification

If your personal information that we hold is inaccurate or incomplete, you have the right to request its rectification. We are committed to processing such requests for rectification in a timely manner and, where appropriate, providing the corrected personal information to authorized parties.

Right to Erasure

In certain circumstances, you may request us to delete or remove your personal information, for example, when we no longer need it for the purposes for which it was collected or if you withdraw your consent. If your personal information has been disclosed to third parties, we will take reasonable steps to inform them of your request, where this is possible without disproportionate effort. If feasible and lawful, we will also provide you with the contact details of the party with whom your personal information has been shared.

Right to Personal Data Portability

In certain circumstances, you may have the right to obtain the personal information you provided to us in a structured, commonly used, and machine-readable format for reuse elsewhere or to transfer it to a third party of your choice.

Right to Withdraw Your Consent

If we rely on your explicit or implied consent as the legal basis for processing your personal information, you have the right to withdraw it at any time. However, the withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal. Please note that in some cases, withdrawing consent may result in our inability to provide certain products or services, and we will inform you accordingly.

Compliance, Audit, and Incident Management

CONSERTEK will conduct regular audits, incident follow-ups, and reviews of the practices in place to ensure compliance with this policy and legal obligations related to the protection of personal information.

CONSERTEK will review and update this policy periodically to reflect changes in laws and practices related to the protection of personal information. If you continue to use this website after changes have been made, you are deemed to have accepted and bound by those changes. Please revisit this privacy policy periodically to stay informed about any modifications.

In the event of an incident that may cause serious harm, CONSERTEK will notify the affected individuals and the access to information commission and take necessary measures to mitigate the effects of the incident.

For any questions, complaints, concerns, or information requests regarding the protection of personal information, please contact our data protection officer:

Human Resources Advisor

This policy will come into effect on September 1st, 2023.